“We will constantly benchmark the quality of our services against the expectations of service users, parents, family members, local authority commissioners and regulatory authorities and deliver continuous improvements at all levels of the business.

My role is to meet with you and your family, when first enquiring to Guyatt House, to ascertain what you are looking for and how we can be of assistance. I guide families through the process of moving to us and will support you in gaining the support plan that you want to achieve. When we provide support to you, my job is to objectively and independently review the quality of provision. We achieve this, internally, through many different models.

Our job is to measure quality throughout our 7 Services in order to ensure that the people we support receive the highest quality of care. Our team undertake a regular programme of real-time audits which result in defined actions with timescales which constantly improve quality and help us to share best practice. I am confident that if you require support, I can achieve your outcomes”.

With over 20 years’ experience in the care industry, Hannah comes with a wealth of knowledge in all aspects of care work.

Having worked in various care settings from nursing homes through to care in the community, Hannah has also held care co-ordinating and supervisory roles.

Hannah is passionate about care and feels that even after 20 years there is always more to learn and as such can still be found not only attending courses but also running courses to help improve knowledge and care standards for all.

“My job is to work with all Team Managers, the Quality Assurance Manager and the Company Director to monitor the quality of provision provided. My passion is driven by the highest quality of standards and I am particularly pernickety when it comes to peoples welfare. Though the systems I have established and developed we can support a variety of needs and I am confident that my team will offer you the highest possible care”