Rupert Stocks
Operations Director
Guyatt House Care LTD is owned and managed by Director, Rupert Stocks.
Rupert has a Diploma 6 in Business Managment, Diploma 6 in Adult Social Care and Registration Management Level 7. He has many years experience in management roles and providing high-quality service to a variety of people with differing complexities. Rupert specialises in supporting children, young adults and adults who have comorbidity and autism spectrum disorders.
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Rupert Stocks
Operations Director
Rupert has been working in the care industry since 2004 and is passionate about tailored services. His specialism is in learning disabilities with associated mental health and autism.
Rupert was used by a national care organisation for a period of 2 years, during this time he was placed in services that were under ‘special measures’ by the Care Quality Commission. He has a 100% success rate of removing ‘special measures’ and replacing these with a minimum of ‘Good’. Guyatt House Currently operates with a 100% ‘Outstanding’ CQC registration under his leadership.
“As General Director of Guyatt House, I am privileged to lead a beautiful, vibrant community with a wealth of dedicated staff who aim to deliver the highest standards of care to each person and who often go beyond the call of duty to make a difference in our community. It is these people that deliver Outstanding care each day, supported by a company that encourages, promotes and praises such practice.”
Hayley Reeve
Quality Assurance Manager
Hayley joined Guyatt House as a Support Worker in 2013, she has since lead the company to the achievement of 100% Outstanding CQC compliance as a Quality Assurance Manager.
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Hayley Reeve
Quality Assurance Manager
“We will constantly benchmark the quality of our services against the expectations of service users, parents, family members, local authority commissioners and regulatory authorities and deliver continuous improvements at all levels of the business.
My role is to meet with you and your family, when first enquiring to Guyatt House, to ascertain what you are looking for and how we can be of assistance. I guide families through the process of moving to us and will support you in gaining the support plan that you want to achieve. When we provide support to you, my job is to objectively and independently review the quality of provision. We achieve this, internally, through many different models.
Our job is to measure quality throughout our 7 Services in order to ensure that the people we support receive the highest quality of care. Our team undertake a regular programme of real-time audits which result in defined actions with timescales which constantly improve quality and help us to share best practice. I am confident that if you require support, I can achieve your outcomes”.
Hannah Brock
Service Manager
Hannah joined Guyatt House in 2015. She had previously worked for a local care provider in the region. Hannah has worked in the social care field since the age of 18. She has a degree in Social Care and brings a wealth of experience to the team.
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Hannah Brock
Service Manager
With over 20 years’ experience in the care industry, Hannah comes with a wealth of knowledge in all aspects of care work.
Having worked in various care settings from nursing homes through to care in the community, Hannah has also held care co-ordinating and supervisory roles.
Hannah is passionate about care and feels that even after 20 years there is always more to learn and as such can still be found not only attending courses but also running courses to help improve knowledge and care standards for all.
“My job is to work with all Team Managers, the Quality Assurance Manager and the Company Director to monitor the quality of provision provided. My passion is driven by the highest quality of standards and I am particularly pernickety when it comes to peoples welfare. Though the systems I have established and developed we can support a variety of needs and I am confident that my team will offer you the highest possible care”