Silvana is a highly motivated and experienced Service Manager who brings over 15 years of experience in the care industry. She is a passionate individual who has a background in mental health, drug and alcohol abuse, and associated behaviours, which has influenced her approach to her work. She has a wealth of experience in managing the care services provided to individuals with learning disabilities, complex autism, and offending behaviours. Throughout her career, Silvana has become a leading expert in the field, providing superior services to individuals with complex needs.

She has a proven track record of impressive achievements, including the transfer from inpatient services to community provision, which saw the successful transfer of care facilities to the private sector. Her leadership skills were tested, and she excelled in developing strong interagency relationships that ensured continuity of service delivery.

Silvana’s specialism in mental health, drug and alcohol abuse, and associated behaviours has seen her work in care settings such as rehabilitation centres and forensic care. Her extensive experience in complex cases and multi-disciplinary working ensures that she provides tailored care services to each person with precision and professionalism.

Silvana is a formidable force in the care industry; she is knowledgeable about health and social care regulations and protocols, ensuring that the services provided by Guyatt House comply with the latest regulatory standards. Her excellent communication, interpersonal, and analytical skills make her an effective manager, enabling her to manage people, services, staff, budgets, and regulatory compliance adeptly. Her impeccable attention to detail and ability to develop a vision and deliver on a growth development plan make her a highly sought-after manager.

When it comes to creating a positive impact, Silvana is highly committed to supporting each customer to empower them to achieve the best possible outcomes. Her work has had a significant impact on many individuals’ lives, which continues to inspire her every day. She is a stellar Service Manager, and her dedication, commitment, and expertise are undeniable.